Effective Date: September 30, 2024 at 15:00
No Returns for Digital Products Due to the nature of our products, which are digital downloads, we do not offer returns. Once a digital product has been purchased and downloaded, it cannot be returned.
Refunds for Company Errors If there is an error on our end—such as incorrect files or technical issues preventing the proper delivery of the purchased product—we will offer a full refund.
Reporting Issues Any issues or discrepancies must be reported within the legal timeframe applicable to your jurisdiction. We will do our best to resolve any problems promptly.
Download Issues Should you experience any difficulties downloading your product, we are committed to ensuring you receive what you paid for. We will provide the purchased product via alternative methods to guarantee successful delivery.
Changes Before Download If you need to make any changes to your order, you can do so as long as the product has not yet been downloaded. Once the download is complete, changes cannot be made.
Contact for Assistance If you encounter any issues, please visit our Help page or contact us via email at [email protected]. We’re here to help!
© 2017-2024, Chagatai Creative Studio LLC.
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