Due to the nature of digital products, we are unable to offer cancellations or refunds once the order has been completed. However, we understand that issues may arise.

1. If there is a problem with your order:

•If you believe there is an issue with the file, such as receiving the wrong product or encountering a digital defect, please reach out to us via the “Contact Us” page on ChagataiArt.com. We will review the issue and, if it is confirmed to be a problem on our end, we will gladly offer a refund or replacement.

2. Other inquiries:

•For any other questions or concerns, please feel free to contact us via our help link on ChagataiArt.com, and we’ll do our best to assist you.