If you haven’t received your order confirmation email or are unable to find your digital download, here are a few steps you can follow:
1. For registered users:
•Log in to your account and visit the “My Orders” section under your account page. There, you can access your past orders and download your files anytime, as many times as you need.
2. For guests (without an account):
•Please check your inbox for an email with the download link. This email is sent to both registered users and guest buyers shortly after the purchase is completed. Make sure to check your spam or junk folder in case the email was filtered there.
3. If you still cannot find your file:
•If you are unable to locate your order confirmation or download link through these methods, please don’t hesitate to reach out to us through the “Help Me” form on below. We will get back to you as soon as possible to resolve the issue and ensure you receive your purchased files.